Reservation Policies

Make a Reservation

Ready to discover, or rediscover the magic of one of America’s largest national parks?

Whether you’re planning a family vacation, special group function or corporate meeting, we’re here to help you find your ultimate Death Valley experience. See below for important things to know before you book your stay at The Oasis at Death Valley.

Book your stay online or reserve by phone: 1 (800) 236-7916

Check-in/out times

Check-in time is 4:00 p.m. and check-out is 11:00 a.m. The Inn Front Desk is open from 1:00 p.m. to 9:00 p.m. and 11:00 p.m. to 7:00 a.m. daily. Inn guests arriving outside of these hours will need to check in and check out at the Town Hall at The Ranch, one mile north of The Inn on CA-190.

Online Payment Methods

We accept Visa, MasterCard, Discover, American Express, Carte Blanche, JCB and Diners Club.

How To Make A Reservation

You can easily check availability and make a reservation online. You may also call us toll-free at 1 (800) 236-7916 within the U.S. or 303-297-2757 outside the U.S.

Reservations Hours Of Operation

Open 7:00 a.m. to 7:00 p.m. Mountain Time, daily. NOTE: The reservations office is closed Thanksgiving, Christmas and New Year’s Day, and will close at 12:00 p.m. on the day prior to each of these holidays.

Same Day Reservations

To make a same day reservation at The Oasis at Death Valley, please call (760) 786-2345.

Kids Stay Free

Children under 18 years of age stay for free with at least one paid adult (unless otherwise noted).

Group Reservations

Group reservations (10 or more rooms) can be made by contacting Group Sales at (760) 786-3354.

Taxes & Fees

Current tax rate is 12%. All rooms at The Ranch are subject to a Resort Fee of $22 per night, including tax. All rooms at The Inn are subject to a Resort Fee of $28 per night, including tax.


Your deposit guarantees the first night’s room rate. Any modifications to your reservations may result in the entire stay being subject to the new applicable rate.

  • Unless otherwise noted, the rates apply per room, per night, based on double occupancy. Extra adult and rollaway charges apply. Children 18 and under stay free when accompanied by an adult.
  • Rates may vary during holidays and blackout periods.
  • Rates do not include 12% room tax.
  • All rooms at the Ranch are subject to a Resort Fee of $22 per night, including tax. The following services and amenities are included with the Resort Fee:
    • Wireless Internet Access
    • Complimentary use of electric car charging stations
    • Utility surcharge
  • All rooms at The Inn are subject to a Resort Fee of $28 per night, including tax. The following services and amenities are included with the Resort Fee:
    • Wireless internet access
    • Complimentary valet parking
    • In-room digital newspapers
    • Complimentary use of electric car charging stations
  • Taxes and surcharges are subject to change. All room rates are subject to applicable taxes and/or surcharges.
  • Rates are stated in US dollars.

Reservation Policies

We are currently accepting reservations for stays up to 13 months in advance. On the first of each month, we will begin accepting online reservations for the entire month of the following year at midnight (12:00 am) Mountain time (Denver, CO time). For example, on September 1, we will accept reservations through September 30 of the following year. Our Central Reservations office will begin accepting reservations via phone at 7am Mountain time (Denver, CO time) on the first of each month. Advance reservations are strongly recommended for all properties. We regret that we cannot offer a waitlist for accommodations.

The majority of our rooms are available to book via our online reservation system. Please use the reservation form on the left side of this page or read more about Making a Reservation

Reservations for individuals may be made for up to nine rooms*.

Ten or more rooms for the same stay is considered a Group and these requests may be submitted to the Oasis Group Sales office. Read more information about Groups.

When sending any correspondence via fax or email, please be sure to include complete information concerning your request, including name, billing address, phone number, email address (or fax number) to expedite a response.


In order to reserve a room, a deposit equal to the first night of your stay (plus tax) is required on each room within seven days of making the reservation. If arriving within 14 days, a credit card deposit is required to make a reservation. You may use a Discover, JCB, American Express, Carte Blanche, Diners Club, MasterCard or Visa and we will charge your credit card upon completion of the reservation.

The deposit will guarantee your room reservation for an arrival beyond 4:00 p.m. Please note, the deposit will guarantee the reservation and the first night’s room rate only. Any increases to the room rate after your reservation is confirmed will apply to all additional room nights. Any modifications to your reservation(s) may result in the entire stay being subject to the new applicable rate.


Reservations may be modified or canceled up to 48 hours (2 days) prior to your arrival; after that date, the deposit is non-refundable. Modify or cancel an existing reservation by clicking here.

Modify or Cancel Your Reservation

If your plans change, you may receive a full refund of the deposit provided you cancel the reservation and obtain a cancellation number at least two days prior to the designated check-in time and arrival date. If making a reservation within two days of arrival, the deposit is immediately non-refundable.

If you cancel your reservation less than two days prior to arrival, your deposit will be forfeited.

Please call us if canceling a reservation within five days of arrival. Cancellation requests beyond six days may be done via e-mail.

At this time, only reservations that were originally booked online may be modified or canceled online.

Please note that refunds will not be issued for cancellations due to inclement weather.

Failure to arrive on the scheduled arrival date will result in cancellation of your reservation and forfeiture of your deposit.

Modify or cancel an existing reservation

Animals or pets are not allowed, with the exception of qualified Service Dogs for guests with disabilities. Please advise your reservations agent if you are traveling with a Service Dog.

What is a Service Dog?

At The Oasis at Death Valley, a Service Dog is defined as a dog that is personally trained to do work or perform tasks for the benefit of a guest with a disability. There are many different acceptable conditions for using a service dog, such as guiding a blind person, pulling a wheelchair, or alerting and protecting a person who is having a seizure, and other special tasks as defined in Title III of the Americans with Disabilities Act (ADA). A Service Dog is not a pet. All Service Dogs shall be up to date on all required vaccinations upon arrival at the property, and may be subject to additional rules and regulations of the National Park Service.

Are pets, Service Dogs in Training, or Emotional Support Dogs considered Service Dogs?

No. Service Dogs do not include pets or Service Dogs in Training. Nor are Emotional Support Dogs or “assistance animals” considered Service Dogs based on a decision by the U.S. Department of Justice. None of these animals will be able to stay at The Oasis at Death Valley.